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  • Behavioral data: Information employed in marketing for designing promotional campaigns based on consumers' buying habits, brand preferences, and product usage. See also attitudinal data and demographic data. The goal is usually to identify interests or to know at what stage of the purchase journey is a consumer (1)
  • CAPS: Collective Awareness Platforms for Sustainability and Social Innovation (CAPS) are ICT systems leveraging the emerging “network effect” by combining open online social media, distributed knowledge creation and data from real environments (“Internet of Things”) in order to create awareness of problems and possible solutions requesting collective efforts, enabling new forms of social innovation. Over the period 2013-2015 the European Commission will support a number of research projects, coordination actions and studies concerning CAPS (2)
  • Communities of practice: are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly (3)
  • Collective knowledge or collective intelligence: shared or group intelligence that emerges from the collaboration, collective efforts, and competition of many individuals and appears in consensus decision making (4)
  • Crowdsourcing: the practice of obtaining needed services, ideas, or content  by soliciting contributions from a large group of people and especially from the online community (5)
  • Data controller: The Data Controller is a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed (6)
  • Direct democracy: Direct democracy is a form of government in which all laws are created by a general vote of society (7)
  • Economic empowerment: an important adjustment to past policies, which often neglected small-scale agriculture and focused too narrowly on the roles that social protection and safety nets play in poverty reduction strategies (8)
  • Horizon 2020: is the biggest EU Research and Innovation programme ever with nearly €80 billion of funding available over 7 years (2014 to 2020) – in addition to the private investment that this money will attract. It promises more breakthroughs, discoveries and world-firsts by taking great ideas from the lab to the market (9) 
  • Personal Data:  is data that relates to a living individual who can be identified (10)
  • Scientific citizenship: research collaborations between scientists and volunteers, particularly (but not exclusively) to expand opportunities for scientific data collection and to provide access to scientific information for community members (11)
  • Social innovation: A novel solution to a social problem that is more effective, efficient, sustainable (12)
  • Social policy: It can refer to guidelines, principles, legislation and activities that affect the living conditions conducive to human welfare (five social maladies of poverty, poor health, inadequate housing, lack of education and unemployment) (13) 
  • Societal challenge:  is defined as a major social, economic, political and cultural issue for Europe. Each societal challenge project will require a consortium that can lead excellent interdisciplinary research and manage efficiently and effectively an European Commission contribution (14) 
  • Sustainability: an ability or capacity of something to be maintained or to sustain itself that continues forever. It’s about taking what we need to live now, without jeopardising the potential for people in the future to meet their needs (15)
  • Statistics "beyond GDP": data that does not only include Gross Domestic Product indicators. The Beyond GDP initiative is about developing indicators that are as clear and appealing as GDP, but more inclusive of environmental and social aspects of progress (16)
  • User-generated collected data: information that is created based on all the activities that users realize every time when they have access to the app or service.
  • User Feedback: (Customer feedback) Information coming directly from users about the satisfaction or dissatisfaction they feel with a product or a service. User comments and complaints given to a company are an important resource for improving and addressing the needs and wants of the user. The information is procured through written or oral surveys, online forms, emails, letters, or phone calls from the customer to the company (17)
  • Webinar: a live online educational presentation during which participating viewers can submit questions and comments (18)


List of References

  1. Business Dictionary. Definition behavioral dalta. Consulted on: January 12, 2014, from:  http://www.businessdictionary.com/definition/behavioral-data.html
    The Digital Marketing Glossary. Consulted on: January 12, 2014, from: http://digitalmarketing-glossary.com/What-is-Behavioral-data-definition
  2. CAPS2020. About Caps. Consulted on: January 12, 2014, from:  http://caps2020.eu/about-caps/
  3. Wenger, E. “Communities of practice: learning, meaning, and identity”. Cambridge University Press. 1998. p.1
  4. Wikipedia. Collective Intelligence. Consulted on: January 12, 2014, from: http://en.wikipedia.org/wiki/Collective_intelligence
  5. Merriam-Webster Encyclopedia.  Consulted on: January 13, 2014, from: http://www.merriam-webster.com/dictionary/crowdsourcing
  6. OPT4-Data protection dictionary. Consulted on: January 13, 2014, from: http://www.opt-4.co.uk/dictionary/DataController.asp
  7. Benz R. “What is Direct Democracy? - Definition, Examples, Pros & Cons”. Education Portal. Consulted on: January 12, 2014, from: http://education-portal.com/academy/lesson/what-is-direct-democracy-defi...
  8. Utting, P. “The challenge of political empowerment”. March 21, 2012.  Consulted on: January 13, 2014, from: http://www.capacity.org/capacity/opencms/es/topics/value-chains/the-chal...
  9. CAPS2020. Caps in Horizon 2020. Consulted on: January 12, 2014, from:  http://caps2020.eu/about-caps/caps-horizon-2020/
  10. OPT4-Data protection dictionary. Consulted on: January 13, 2014, from: http://www.opt-4.co.uk/dictionary/PersonalData.asp
  11. Citizen Central Science. Consulted on: January 12, 2014, from: http://www.birds.cornell.edu/citscitoolkit/about/definition
  12. James A. Phills Jr., Kriss D. & Dale T. Miller.  “Rediscovering Social Innovation”. Stanford Social Innovation Review. Consulted on: January 12, 2014, from:  http://www.ssireview.org/articles/entry/rediscovering_social_innovation/
  13. Wikipedia. Consulted on: January 12, 2014, from: http://en.wikipedia.org/wiki/Social_policy
  14. European Commission. “New societal challenges for the European Union New Challenges for social sciences and the humanities”. 2009. p.4
  15. LandLearn NSW. What is sustainability. Consulted on: January 13, 2014, from: http://www.landlearnnsw.org.au/sustainability/what-is-sustainability 
  16. European Commission. Beyond GDP. Measuring progress, true wealth, and the well-being of nations. Consulted on: January 13, 2014, from: http://ec.europa.eu/environment/beyond_gdp/index_en.html
  17. Business Dictionary. Definition Customer feedback. Consulted on: January 13, 2014, from: http://www.businessdictionary.com/definition/customer-feedback.html
  18. Merriam-Webster Encyclopedia.  Consulted on: January 13, 2014, from: http://www.merriam-webster.com/dictionary/webinar